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Residents of Idaho Falls care deeply about this community, and they deserve to be heard.

But where I differ from my opponents is in how we use information like the recent “livability” survey. Instead of dismissing it outright or using it as a political talking point, I see it as a starting point.

Yes, the survey had limitations. Thirty minutes is far too long, and the lack of open-ended questions meant people couldn’t fully explain their concerns. I agree we need better ways to gather input. At the same time, we should acknowledge what the survey did reveal: people love Idaho Falls, but they are frustrated with the growth.

Throughout the campaign season, there is a consistent request for more information. However, residents want the City to be more modern and innovative with the delivery method. This is such good feedback, and I believe we can do so much more. Idaho Falls already has an app, but it often just links back to the City’s website (which is frustrating). The next few years will be exciting as we learn together how to better incorporate emerging technology (such as AI). The data is available, but we need a user-friendly way to access it.

I envision:

Ask a question – Get a real time answer.

  • When will the bridge from Fairway Estates to the Lewisville Highway open?
  • When is the light going in at the intersection 49th and Holmes?

Don’t just post alerts – push them.

  • Road closures – Include coordinated information with Ammon and the County
  • Snow plowing – not just a calendar, but when will they be in your neighborhood

I don’t see leadership as pointing out what’s broken and walking away. Leadership means rolling up your sleeves, working with partners across the region, and solving problems. Idaho Falls isn’t an island. Managing growth and protecting quality of life will take collaboration with Ammon, Iona, Ucon, and Bonneville County. I have the relationships, experience and the commitment to bring those partners to the table.

Our city deserves leadership that listens, respects residents’ time, and follows through with action. I’m not interested in spin, I’m interested in solutions.

Because at the end of the day, this isn’t about surveys or politics. It’s about making Idaho Falls the best place to live, work, and raise a family.

About the author

Lisa Burtenshaw

Lisa Meikle Burtenshaw was born and raised in Idaho Falls, went on to earn a degree in Mechanical Engineering at BYU, and is the proud mother to four children - Sydney, Jacob, Josh, and Ethan. She continues to champion thoughtful growth, transparent governance, and strong partnerships.